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Where do store profits go?NC State Bookstores is University-owned and totally self-supporting.It receives no tax money or subsidies.Profits are paid annually to the NC State Academic Scholarship Fund.
Textbook RentalCan I use my financial aid or scholarship money to pay for rentals?No, credit card is the only method of payment for rentals. (No Scholarship or Financial Aid money may be used for rentals)Where do I have my books shipped?Books are shipped to your home address or dorm (no PO Boxes). Please do not have your rental books shipped to the bookstore, as they will send them back and will delay you receiving your books.Why did I recieve my order in multiple shipments?We source your rental books from many different places so your books might arrive from multiple sources. This may cause you to receive multiple packages from different places, but they are all affiliated with us.Can I write or highlight in my rented books?Yes! Minimal highlighting and writing is allowed. Excessive highlighting and/or writing may result in damage fees.What are the standard rental time periods?The actual length of your rental period will vary with the date of your rental, but the due date is fixed. Regardless of when you rent your book(s), all books are dueFall and Spring: the first Friday after the last day of final exams.Summer I & II: the first Friday after the last day of Summer II final exams. Check your receipt and Bookstores displays for the specific date each semester. Can I cancel my order?We make every effort to process and ship your order quickly. If you are not able to cancel your order online, log into your account and initiate a return. Generate and print a packing list and shipping label to return the order for a refund at no additional cost.How can I return a rental for a refund?Returns for a refund are accepted up to 21 days after shipment was received. Returned items must be in the condition as sold.I'm worried I might forget my due date. Will I get a reminder?Yes! You'll receive email reminders 7, 3 and 1 day before your rental due date. You'll also receive a reminder on the date your rental is due.